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Child safety

Standards against child sexual abuse and exploitation

Last updated: September 25, 2026

These standards apply to Neighbours, the local community app for iPhone and Android. Neighbours has zero tolerance for child sexual abuse and exploitation (CSAE), child sexual abuse material (CSAM), grooming, sextortion, trafficking, or any behavior that sexually exploits, abuses, or endangers children.

1. Prohibited content and behavior

Neighbours does not allow any content or conduct involving CSAE or CSAM. This includes, without limitation:

2. Reporting and in-app feedback

Users can report safety concerns inside Neighbours through the app's reporting and blocking tools where available. Users can also contact the app administrator in a private conversation with @admin.

If you believe a child is in immediate danger, contact local emergency services first.

3. How we respond

When we become aware of CSAE, CSAM, or related child safety risks in Neighbours, we may take action including:

4. Moderation and prevention

Neighbours is designed for local community posts, comments, and private messages. We use user reporting, blocking, account controls, and administrative review to help enforce these standards. We may review reported content and account behavior to protect users and comply with applicable law.

5. Legal compliance

Neighbours complies with applicable child safety laws and Google Play's Child Safety Standards policy. We do not knowingly permit users to store, distribute, or solicit CSAM through the app.

6. Contact for child safety concerns

For child safety concerns related to Neighbours, contact the app administrator through @admin in the app. You can also use the public contact instructions at neighbours.pro/contact.